About SNCF Connect: Trains & trips
SNCF CONNECT, THE APP THAT MAKES TRAVELLING EASY OUI.sncf, the market leader in train travel and mobility with over 14 million unique users, now becomes SNCF Connect! SNCF Connect is the new go to platform for simpler,...
SNCF CONNECT, THE APP THAT MAKES TRAVELLING EASY
OUI.sncf, the market leader in train travel and mobility with over 14 million unique users, now becomes SNCF Connect!
SNCF Connect is the new go to platform for simpler, smoother and cleaner transportation, throughout France. Organise all your bookings and manage all your trips, big or small, in one easy-to-use app.
SNCF CONNECT, IT'S ALL ABOUT BENEFITS
Easy to use with all your tickets, subscriptions and information in one place, to manage your train journeys from A to Z.
More options to choose from, for everyday travel as well as for special occasions.
Customised thanks to useful, specific information and real-time traffic alerts on your trips.
And more environmentally friendly with a wide range of sustainable transport options, information on your carbon footprint, and a dark mode: easier to understand, better for your eyes and better for your battery life!
1) Plan your trip:
- Search for your route to get from A to B, anywhere in France.
- Compare the different trips available to reach your destination and choose the right one for you.
- Find your favourite transport options: public transport (metro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar, etc.), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Save your favourite trips to save time.
2) Book your tickets and subscription plans:
- Buy all your train tickets, cards and subscription plans (including regional subscription plans).
- Use your ""My SNCF ID"" account to save your preferences, discount cards and SNCF loyalty cards on the app.
- Exchange or cancel your train ticket with ease.
- Pay quickly and securely.
3) Travel with peace of mind:
- Find your e-ticket and all the information on your trip.
- Check station departure and arrival times, traffic information and timetables for your trip in real time.
- Receive information messages and notifications of voice announcements during your train travel (TGV Inoui, OUIGO, Intercités and TER trains without displays)
- Get notifications in case of disruptions on your trip.
- Access all your information in offline mode during your journey.
4) Do you need help?
SNCF Connect's customer support is with you wherever you go thanks to:
- A smart chatbot and comprehensive online help to support you at all times
- French-based customer support staff available 7 days a week by email, phone, social networks...
... more than 8 out of 10 customers are happy with the help provided by our staff members!
SNCF CONNECT KEEPS ON IMPROVING FOR YOU
Soon, we will be adding new features to make your daily life easier:
- Booking alerts to find the right train ticket for you
- Price calendar to choose the best day to travel
- Partnership with Airweb to make it easier for you to travel in fifteen French cities (Troyes, Saint Nazaire, Poitiers, Sophia Antipolis, Évreux, Nevers, Belfort...)
- ... and new, greener transport solutions!
Download the SNCF Connect app now and start travelling!
Apr 10, 2024
Version 20240409.0.0
'- If you are traveling in the Auvergne-Rhône-Alpes region, you can now add your Illico Mobilité card to your searches and enjoy the associated fare on TER trains.
- Always more useful information: for each French railway station, we now provide information on the available lifting equipment (escalators, elevators, etc.) and their operational status. For this, go to the details of your upcoming trip, under the "Station services" section.
Previous Versions
Here you can find the changelog of SNCF Connect: Trains & trips since it was posted on our website on 2016-10-02 21:02:23.
The latest version is 20240409.0.0 and it was updated on 2024-04-22 08:55:53. See below the changes in each version.
SNCF Connect: Trains & trips version 20240409.0.0
Updated At: 2024-04-10
Changes: Apr 10, 2024
Version 20240409.0.0
'- If you are traveling in the Auvergne-Rhône-Alpes region, you can now add your Illico Mobilité card to your searches and enjoy the associated fare on TER trains.
- Always more useful information: for each French railway station, we now provide information on the available lifting equipment (escalators, elevators, etc.) and their operational status. For this, go to the details of your upcoming trip, under the "Station services" section.
SNCF Connect: Trains & trips version 20240304.1.0
Updated At: 2024-03-11
Changes: Mar 11, 2024
Version 20240304.1.0
Need proof? You can now request a proof of purchase after booking a trip. This can be done from the purchase confirmation screen or in the "Tickets" section, under the details of your trip.
- Your SNCF cards at your fingertips: no need to add them yourself to your bookings or to your account. We automatically save them as soon as you purchase them while logged into your account.
SNCF Connect: Trains & trips version 20240213.1.0
Updated At: 2024-02-20
Changes: Feb 20, 2024
Version 20240213.1.0
Are you traveling on a train that has made up for its delay? You will now be notified by a notification regardless of the type of train you are traveling in. To receive this kind of information, you must have accepted the journey notifications from your account.
SNCF Connect: Trains & trips version 20240117.0.0
Updated At: 2024-01-22
Changes: Jan 22, 2024
Version 20240117.0.0
The train station timetable widget becomes more practical!
- Have you saved multiple timetables in the app? You can now choose which one to display in the widget.
- And if you don't want to choose, you can display multiple widgets with different timetables.
SNCF Connect: Trains & trips version 20231218.2.0
Updated At: 2023-12-19
Changes: Dec 19, 2023
Version 20231218.2.0
'Check train schedules without even opening the app! The new SNCF Connect widget allows you to display schedules on your phone's home screen.
To install it, simply long-press on an empty space on your iPhone's home screen. Then, tap on the "+" at the top left of the screen and choose the "Station timetables" widget from the SNCF Connect app.
SNCF Connect: Trains & trips version 20231211.0.0
Updated At: 2023-12-13
Changes: Dec 13, 2023
Version 20231211.0.0
Check train schedules without even opening the app! The new SNCF Connect widget allows you to display schedules on your phone's home screen.
To install it, simply long-press on an empty space on your iPhone's home screen. Then, tap on the "+" at the top left of the screen and choose the "Station timetables" widget from the SNCF Connect app.
SNCF Connect: Trains & trips version 20231127.0.0
Updated At: 2023-11-29
Changes: Nov 29, 2023
Version 20231127.0.0
- Are you traveling in Île-de-France? The RER New Generation is now in operation on Line E (Chelles axis). It is visible on SNCF Connect, in the details of the relevant journeys.
- The train circulation number now also appears in your route searches. As a reminder, this helps you identify trains more easily (including RER, Transilien, and TER). Visit your account, in the "Advanced Settings" section.
SNCF Connect: Trains & trips version 20231116.2.0
Updated At: 2023-11-21
Changes: Nov 21, 2023
Version 20231116.2.0
More clarity than ever! During your route searches, we now display each proposal in full screen from the results page. This applies even to the most complex routes with multiple connections.
SNCF Connect: Trains & trips version 20231109.2.0
Updated At: 2023-11-13
Changes: Nov 13, 2023
Version 20231109.2.0
You travel in Île-de-France? Some updates concerns you:
- The future T12 tram line has been added to the "Traffic Info" section.
- The network plans have also been updated. You can now find their latest version in the traffic info.
SNCF Connect: Trains & trips version 20231102.1.0
Updated At: 2023-11-07
Changes: Nov 7, 2023
Version 20231102.1.0
You can now add or modify your postal address in your personal information. This will make it easier for you to purchase discount cards. To do this, go to your account.
More and more of you are travelling with SNCF Connect and we thank you. We listened to all your feedbacks and continue to optimize the app. New upgrades have been brought to this version, and many others are coming soon.
